Job Summary

Assist the General Manager in the supervision of the housekeeping and laundry operations to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

Responsibilities

Schedules room cleaning assignments to ensure proper coverage.
Trains employees and ensures they have the tools and equipment needed to effectively carry out their respective job duties.
Monitors job performance and makes appropriate recommendations for disciplinary action when needed.
Inspects all assigned rooms/suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.
Advises employees of deficiencies and instructs on correct
Responds to guest complaints and special requests ensuring appropriate corrective action is taken to achieve guest satisfaction.
Notifies management when par levels for supplies and equipment are insufficient.

Qualifications

1-2 housekeeping or janitorial experience required
1-year supervisory experience preferred.
Ability to stand and walk for 8 hours in a day. Ability to lift push pull up to 50lbs,
Must be able to follow verbal directions, and complete assigned tasks on schedule.

Benefits/Perks

Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
We offer an excellent travel discount program.
Opportunity to grow, we promote from within

Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Compensation: $18.50 - $19.50 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are a growing hotel ownership/management company that has an outstanding reputation for quality products and services. We are a privately owned family run business and treat our associates like family.

Credit for our success goes to every one of our Associates. Every job here is important, and we depend on each other to help achieve our professional and personal goals. We are looking for individuals that thrive in a fast paced environment, enjoy being at the service of others, and who do the right thing.

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